Last Updated: January 2026

FH99 Privacy Policy

Everything about how we value and protect your personal information is clearly laid out here.

SSL Encryption

All data is secured with 256-bit SSL encryption.

Not Third Parties

Your data is never sold.

Secure Storage

Encrypted databases are used on the server.

Your Control

Right to delete your data at any time.

This Privacy Policy January 1, 2026 Effective from this date. By using the fh99 platform, you agree to this policy.

1 Introduction & Commitment

Welcome to fh99. We believe protecting user privacy is not just a legal obligation — it is our ethical responsibility. This Privacy Policy explains how fh99 collects your personal information, why it is collected, how it is used, and what rights you have.

By accessing fh99.xyz or creating an account, you acknowledge that you have read and agreed to this Privacy Policy. This policy is part of our Terms and Conditions- applicable in conjunction with.

This policy applies solely to the fh99.xyz website and app. fh99 is not responsible for the privacy practices of third-party websites or services.

2 What Information We Collect

Fh99 collects two types of information from you — details you provide directly and data collected automatically.

Type of Information Example Methods of Collection
Identity Information Name, Date of Birth, National ID Number Registration Form
Contact Information Mobile Number, Email Address Registration & Support
Financial Information BKash/Nagad number, transaction history Payment Gateway
Device Information IP address, browser type, operating system Automatic
Gaming Data Bet History, Wins/Losses, Session Duration Platform Logs
Location Data Country, City (Approximate) IP-based

We never store your full bank card number or CVV. Payment processing is handled through secure third-party gateways.

3 How Your Information Is Used

Fh99 uses your information for the following purposes:

  • Account Management: To create and manage your profile, verify logins, and maintain account security.
  • Service Delivery: To personalize your gaming experience and show relevant bonuses and offers.
  • Transaction Processing: To verify deposits and withdrawals and to prevent fraud.
  • KYC Verification: Age verification and identity confirmation are required by law at registration.
  • Customer Support: To properly address your complaints and questions.
  • Responsible Gaming: To detect unusual gaming patterns and take protective action.
  • Platform Improvement: To analyze user experience and improve the quality of our services.

Fh99 never sells or rents your information to third parties for marketing purposes.

4 Cookies & Tracking Technologies

Fh99.xyz uses cookies and similar tracking technologies to ensure the site functions properly and to improve your browsing experience.

Cookie Type Purpose Duration
Essential Cookies Login Sessions, Security Tokens Deleted at end of session
Performance Cookies Page Load Times, Error Logs 30 Days
Functional Cookies Language Preference, UI Settings 1 Year
Analytics Cookies User Behavior Analysis 90 Days

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain site features to stop working.

We do not use any third-party advertising network tracking cookies on fh99.xyz.

5 Data Sharing & Disclosure

Fh99 does not share your personal information with third parties for commercial purposes. However, data may be shared in the following limited circumstances:

  • Payment Providers: Minimal required information is shared with services like bKash, Nagad, and Rocket to complete transactions.
  • Legal Obligations: Information may be disclosed in response to a valid court order or request from a government authority.
  • Fraud Prevention: If money laundering or fraud is detected, the relevant authorities may be notified.
  • Technology Partners: They operate under strict confidentiality agreements with server hosting and security service providers.

All third-party partners comply with international data protection standards and are bound by formal agreements with fh99.

6 Security Measures

Fh99 uses industry-leading technology to protect your information. Our core security measures are:

  • 256-bit SSL Encryption: All data between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): OTP verification available as an additional layer of security at login.
  • Firewall & DDoS Protection: Our servers and data are protected against external attacks.
  • Regular Security Audits: Our systems are regularly audited by third-party security experts.
  • Access Controls: Only authorized personnel can access the necessary data.
  • Encrypted Database: All stored data is kept in encrypted form.

Please note — no organization can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

7 Your Data Rights

As a fh99 user, you have the following rights:

Right to Access Data

You may request to know what information we hold about you.

Right to Correct Data

You may request correction of any inaccurate or outdated information.

Right to Delete Data

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that data processing be restricted in certain cases.

Right to Data Portability

You may request your information in a structured, portable format.

Right to Withdraw Consent

You may withdraw your consent at any time.

To exercise these rights, email [email protected] or reach us via live chat.

8 Child Protection Policy

Fh99 is a platform strictly prohibited for anyone under 18. We do not knowingly collect information from or provide services to minors.

Age verification is required at registration. If we discover that a minor has created an account, it will be suspended immediately and all collected data will be securely deleted.

If you become aware that a minor is using our platform, please notify us immediately at [email protected].

9 Data Retention Period

Fh99 retains your information only for as long as necessary. General guidelines are outlined below:

  • Account Information: For the duration the account is active, and up to 5 years after account closure.
  • Transaction Data: Minimum 5 years, as required by legal obligations.
  • Gaming Log: Retained for up to 3 years.
  • Customer Support Contact: Retained for up to 2 years.
  • Cookies & Analytics Data: Up to 90 days.

After a set period, data is automatically deleted or anonymized using secure methods.

10 Contact & Complaints

For any questions, complaints, or data-related requests regarding this Privacy Policy, please contact us through the following:

  • Email: [email protected] (please write "Privacy Request" in the subject line for privacy-related matters)
  • Live Chat: Click the chat icon at the bottom right of the website
  • Response Time: Usually responded to within 48 hours

We take all privacy-related complaints seriously and aim to resolve them within 30 business days.

This Privacy Policy may be updated from time to time. If significant changes are made, we will notify you by email or through a platform notification.

Why Your Privacy Is in Safe Hands with FH99

Your Trust Is Our Greatest Asset

Military-Grade Encryption

Every transaction and piece of personal information is secured with 256-bit AES encryption — the same technology used by major banks.

Account Security

Two-factor authentication (2FA) and suspicious login detection protect your account from unauthorized access.

No Sale of Data

Fh99 never sells your information to advertisers or third parties. Your data is used solely to deliver your service.

Anonymous Gaming Option

No unnecessary data is collected while you play on our platform. We only collect what is strictly required to deliver the service.

Transparent Policy

We believe in full transparency — that is why this Privacy Policy is written in plain, straightforward language so you can understand everything clearly.

24/7 Support

For any privacy-related concerns, our support team is always here to help — via live chat or email.

Safe & Trusted Platform

Register at FH99 today — play safely, win with confidence

With your data fully protected, fh99 is committed to delivering the best online gaming experience in Bangladesh. Join now and enjoy your welcome bonus.

100%
Secure Transactions
24/7
Support Services
500,000+
Trusted Members
256-bit
SSL Encryption
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