FH99 Terms and Conditions

1 General Terms & Conditions and Introduction

FH99 (referred to hereinafter as the "Platform" or "we") is an online gaming and Sports Betting service provider. By using the fh99.xyz website or mobile application, you voluntarily agree to comply with these Terms and Conditions.

These Terms and Conditions form a legal agreement between you and FH99. If you disagree with any part of these terms, please refrain from using our Platform. All fh99 services are intended solely for adults, for entertainment purposes within legal boundaries.

2 Account Registration & Eligibility

To open an account with FH99, you must meet the following requirements:

• You must be at least 18 years of age. Minors are strictly prohibited from opening an account.
• You must provide your full legal name, date of birth, phone number, and email address accurately.
• Each individual may only create one account. Creating multiple accounts will be considered a violation of these terms.
• All information provided at the time of registration must be accurate and up to date.
• You must keep your account password and login credentials strictly confidential.

As part of KYC (Know Your Customer) verification, fh99 may request your identity document, proof of address, or other supporting documents at any time. Withdrawals may be temporarily placed on hold until verification is complete.

3 Deposit & Withdrawal Policy

The following rules apply to all deposits and withdrawals on FH99:

• The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 300.
• Deposits will only be refunded to the same payment method used to make the original deposit.
• Withdrawal requests are typically processed within 15 minutes and no longer than 24 hours.
• Transactions can be made via bKash, Nagad, and Rocket. The account must be registered in your own name.
• Deposits or withdrawals from third-party accounts are strictly prohibited.
• For suspicious transactions, fh99 may request additional verification.

4 Bonus & Promotion Terms

FH99 offers various bonuses and promotional offers. Each bonus carries its own specific terms, but the general rules are as follows:

• The welcome bonus is available to new members one time only.
• Bonus funds cannot be withdrawn directly — the specified wagering requirements must be met first.
• Wagering requirements typically range from 10x to 30x the bonus amount and are clearly stated on each offer's page.
• Bonus validity periods are typically 7 to 30 days. Any unused bonus will be forfeited once the period expires.
• Multiple bonuses cannot be used simultaneously unless explicitly stated in the offer.
• Fh99 reserves the right to modify or cancel any bonus program without prior notice.

5 Gaming Rules & Fair Play

All games on FH99 are powered by RNG (Random Number Generator) technology, ensuring fair and random outcomes. The following rules apply to all players:

• Each game has its own RTP (Return to Player) rate — this information is available in the game details section.
• In Sports Betting, any attempt to gain an unfair advantage during a match will result in the bet being voided.
• FH99 reserves the right to void any results or payouts that are incorrectly displayed due to a technical error.
• The use of any software or bots in Live Casino games is strictly prohibited.
• Bets on incomplete rounds resulting from network issues during a gaming session will be settled based on the last recorded server log.

6 Prohibited Activities

The following activities are strictly prohibited on fh99 and will result in immediate account termination:

• Using the Platform for money laundering or processing illegally obtained funds.
• Operating an account using another person's identity.
• Exploiting the bonus system through abuse or "bonus hunting".
• Hacking, viruses, or the use of any malicious software.
• Threatening, harassing, or abusing other users.
• Operating multiple accounts from the same device or IP address.

7 Limitation of Liability

FH99 accepts no liability for the following:

• Losses incurred during a gaming session due to internet disconnection or device failure.
• Transaction delays or failures caused by third-party payment systems.
• Temporary service interruptions due to unexpected technical issues.
• Password or account details compromised due to the user's own negligence.

That said, fh99 always strives to maintain 99.9% platform uptime and resolve any technical issues as quickly as possible.

8 Account Suspension & Closure Policy

FH99 may suspend or permanently close any account under the following circumstances:

• In the event of a serious breach of terms.
• Failure to complete KYC verification or providing false information.
• Extended inactivity (no login recorded for more than 12 months).
• Self-exclusion at the user's own request.

Any remaining balance at the time of account closure is generally refunded subject to verification; however, balances may be forfeited in cases of terms violations.

9 Privacy & Data Protection

FH99 takes your personal information seriously. Any data you provide is used solely for service delivery, verification, and customer support purposes. Your information is never sold or shared with third parties.

To read our full Privacy Policy Privacy Policy Page page.

10 Right to Modify Terms

FH99 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Notice of any changes will be posted on the website before they take effect. Continued use of the Platform after such changes constitutes your acceptance of the updated terms.

For any questions regarding the terms, please contact our customer support or FAQ Page page.